FAQ

If you need to return a product please contact us and we can assist you with the return postage and packaging. Refunds will be sent online and to the original credit card.

Please note – Collection is only available for orders placed and paid online. We will contact you when the order is ready for collection(usually next day).

RePhone.ie

18 Priory Office Park,

Stillorgan,

Co. Dublin A94V8N2

Ireland.

‘Factory Unlocked’ means that your smartphone isn’t locked to a specific carrier(Three, Meteor, Vodafone) and can be used with any network in any country.

We’re online only and don’t have a physical shop. We have an office in Stillorgan, Co. Dublin where collections can be made. Please note – Collections are only available when a order has been placed and paid for online. We don’t keep any stock or display models in our office

Nope, all phone are factory unlocked and can be used with any network in any country.

Once shipped, delivery is the next day. We ship all our products with An Post and orders can be tracked HERE

Phone grading 

Grade A: 

Great and full working condition, High quality and fully tested. Screen in excellent condition with only tiny signs of use. Some cosmetic imperfections such as minor marks on the casing.

Grade B:

Great and full working condition, High quality and fully tested. Our grade B phones will show medium signs of use on the rear casing, charging socket or bezel, but will generally be in good cosmetic condition. The front glass screen will have no cracks.

Grade C:

Great and full working condition, High quality and fully tested. Touchscreen glass will be show medium to heavy signs of use, but will have no cracks. Housing will show medium to heavy signs of use. Any cosmetic scratches or damage will in no way affect the operation and functionality of the phone.

Faulty Touch ID:

Please note the Touch ID/Fingerprint function does not function on this device!

Home button works as normal. All other functions and parts of the device are in full working order. These phone is for anyone who is not fussed about the finger print function on the iPhone.

All of our smartphone are second hand and have been refurbished unless stated otherwise. All accessories are brand new.